On our Resources page you’ll find our latest self-help videos, with advice on how to undertake some basic maintenance and use some of our products to their full potential.

For more information, to request additional resources or for technical assistance please contact Sheffield or call +44 (0)114 2422111.

If you are a horticultural customer contact St Ives or call +44 (0)1954 233760.

How to check the sensor position on a TEC SA4 thermal transfer printer:

How to change a roll of labels on a TEC SA4 thermal transfer printer:

How to change the ribbon on a TEC SA4 thermal transfer printer:

Changing the label media on an industrial thermal transfer printer:

How to take a meter reading on an OKI printer:

Calibrating the sensor on a thermal transfer printer:

HLS prints stick-in labels

+ HLS Pro software

We offer various label design software packages and encourage you to “try before you buy” to ensure suitability.  Use the link to go to our software page then select the programme you need.  LabelDirect suits thermal transfer printers, En-Label is best for full colour printing or where an external database needs to be linked.  HLS Pro is the UK’s most popular label design software for horticultural users.    FREE Software Trial – Download Here.

Get in touch

Need more help?  No problem just give us a call on on +44 (0)114 2422111 or message us here.

IML’s knowledge about materials and production technologies allows them to offer unique solutions. The support we get from IML through samples and technical data is excellent – their quality is excellent too!

Mikhial Gubanov (Product Manager) – Specta Interpak LLC, Moscow